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1.0

A basic request for skin treatment, turned into the exposure of what this "clinic" really is - sell a service and hope for the best. Total lack of customer care, follow up, or interest in the fact that a paying customer looking for help/advice has been completely let down and ignored when voicing their absolute dissatisfaction with any form of improvement whatsoever.

A simple resolution would have made this go away, but they are determined to ignore their fault. Neither the "Director Patient Care" Sarah Papageorge, nor the "nurse" Elizabeth Bowen" take any concern or ownership - if the treatment didnt work out, their attitude is, tough luck!

Lengthy process of trying to get their attention from July to now but sill no resolution other than an offer of credit to repeat a treatment that they already tried twice and didnt work! The latest comment from them - "Response from the owner 6 hours ago

I am sorry our offer of resolution did not meet your expectations. We wish you the best."

Way to go Skin Vitality Oakville - top service!

Reason of review: Poor customer service.

Preferred solution: Full refund.

Skin Vitality Pros: Initial care about their clients.

Skin Vitality Cons: Worst from experience across 3 continents over 15 years.

Location: 481 Cornwall Rd g2, Oakville, ON L6J 4A5, Canada

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Write your review on google

someoneoutthere

Have you thought about taking legal action? They shouldn't be getting away with it.

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reply icon Replying to comment of someoneoutthere

We need to report them

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